Client Stories
We have implemented software and technology solutions that save our clients money while allowing them to manage their business more efficiently. Just this past year we have:
- Implemented Electronic Delivery of Direct Deposit stubs for a weekly payroll with over 300 employees. This solution saved in time, check stock, and postage.
- Integrated MAS with a Web Portal to import data into PR. This solution took a process that required two days down to a couple of hours.
- Helped implement an EDI package. This solution saved hundreds of hours in duplicate data entry between their ERP solution and their client's EDI network.
- Helped integrate MAS with a document management solution. This integration saves the client time spent looking for documents and allows them to easily share data across multiple offices.
At TSS, we are at your service. We value client relationships because they are the foundation of our business. You will have our unwavering commitment to providing you with the most innovative, yet cost-effective solutions to meet your specified objectives and to deliver real and lasting results.
Johnson Family of Restaurants
Johnson Family of Restaurants (JFOR), a second‐generation family business based in Sevierville, TN owns and operates seven full‐service restaurants located throughout the Smoky Mountain region. Growing steadily, the company has added two new restaurants in the past year alone.
Challenge:
Rapid growth was putting an administrative burden on back‐office staff. While JFOR was already using Sage ERP MAS 90 for payroll processing and consolidated financial reporting, time sheets and tip reports at each restaurant location were tracked on paper, and then manually keyed into Sage MAS 90. According to Dona Browning, Payroll and HR Administrator for JFOR, this time‐consuming process was both tedious and error‐prone. "Even without the three new stores, it was hard to keep up," she said. "If we grew any more, I couldn't see us doing it without adding staff."
Senior Citizens Home Assistance Service Inc.
Senior Citizens Home Assistance Service Inc. (SCHAS) is a non‐profit organization providing in‐home care and assisted living to seniors and people with disabilities. Headquartered in Knoxville, SCHAS serves about 20 counties throughout Eastern Tennessee and has grown to more than 300 employees since it was established in 1970.
Challenge:
Steady growth was putting a strain on back‐office administrative staff. Ada Shannon with SCHAS says, "We were using an old time and billing system that was custom built for us. But the developer went out of business and we no longer had support." SCHAS was using Sage ERP MAS 90 for payroll processing and financial reporting. But Ada says, "Unfortunately, our old system wouldn't integrate with MAS 90 so we had to manually re‐key time and expense data in order to process payroll and run financials … which was taking anywhere from a full day to a day‐and‐a‐half."
View the full Senior Citizens Home Assistance Service Inc. Story 
Client Testimonials
"QuickBooks provide us with exactly what we need to manage our operations at a affordable price and in a user friendly way. Tennessee Software has been very helpful to us and we look forward to a long term relationship with them!"
Christie Howell, Sterling Engineering
