KnowledgeSync

KnowledgeSync is an enterprise-wide Business Activity Monitoring application that combines business intelligence, alerts, and workflow to keep you on top of your business.

Business Activity Monitoring benefits all parts of an organization; as such, KnowledgeSync's design has always been as an enterprise-class application.

• Flexible, Intelligent Alerts

  Content, format, and delivery. These are the 3 keys to effective alert management. KnowledgeSync's alert messages can contain as much - or as little -- information as is required; individual messages may be casual or may appear as Forms or Documents. They may contain content from one application or from multiple applications. Supported message formats include HTML, PDF, Excel, and Word. Choose from executive-level summaries or detailed listings. And as for message delivery methods, KnowledgeSync:
  • E-mail
  • Pop-up message
  • Fax
  • Pager
  • PDA
  • Cellular phone
  • Web Browser

• Task-Specific Workflow

  Keeping your organization - and your customers -- informed often requires more than just alerts. Business applications are critical to managing your data and to your organization's success. Those applications let your staff track what they have done, and what they need to do. And that's why KnowledgeSync combines Alerting with Workflow; so that KnowledgeSync can update your applications with the details of not only what has happened - but what has to happen to keep your organization running smoothly.
  
  And KnowledgeSync's Alerting and Workflow are not limited to working with just one application; you can integrate all of your business applications with KnowledgeSync, ensuring a true enterprise-wide solution.

• Reporting - Standard & Exception

  Most of us get reports - and we spend far too much time wading through them to find the 5% that actually interests us. KnowledgeSync generates reports -- on any schedule you require - and delivers them to the people who need them, via email, fax, FTP, and web portal.
  
  But KnowledgeSync's strength is in ";Exception Reporting";, the ability to generate reports only when certain business conditions warrant it. Whether it's a sales report only if revenues are above or below a certain level or customers who have had over "x" number of support calls in the last 30 days, KnowledgeSync's Exception Reporting allows you to spend less time finding the problem, and more time fixing it.

• Cross Application Analysis & Response

  What happens when salespeople track their information in one application and financial people track their information in another? In a word, "dis-connects". The right hand doesn't know what the left hand is doing. A salesperson may work for days to close a deal, only to find out that it's been held up by someone in finance. Waste of time? You bet. KnowledgeSync is the only application that performs cross-application analysis, alerts, and response. It doesn't matter what the applications are, who they're from, or what kind of databases they use. Cross-departmental and enterprise-wide business analysis and response is no longer a luxury; it's a necessity.

Contact Tennessee Software Solutions for more information on Knowledgesync.